| Trouble Ticket No | Date Submitted | Received Mode | Trouble Description | Handed To Division | Status |
| 6 | 28/01/2004 5.28.28 AM | Website | SHall i correspond with the Bank Directly | BDCRM | Pending |
| 5 | 28/01/2004 5.28.21 AM | Website | SHall i correspond with the Bank Directly | BDCRM | Pending |
| 4 | 28/01/2004 5.28.14 AM | Website | SHall i correspond with the Bank Directly | BDCRM | Pending |
| 3 | 18/01/2004 7.06.42 AM | Website | Testing of Trouble Ticket For Clients | PTSG | Pending |
| 2 | 18/01/2004 6.59.10 AM | Website | Testing Trouble Ticket For Franchise 4 | PTSG | Resolved |
| 1 | 18/01/2004 4.02.06 AM | Website | Testing For Trouble Tickets | PTSG | Resolved |